manu888b Privacy Policy

1. About This Policy

This Privacy Policy ("Policy") is issued by manu888b ("manu888b", "we", "us", "our") and applies to all personal data processed in connection with your use of the manu888b website at manu888b.org and all related services, games, and features accessible through the platform (collectively, the "Platform").

manu888b is committed to handling personal data responsibly and in compliance with applicable data protection laws, including the Malaysian Personal Data Protection Act 2010 (PDPA) and the data protection requirements imposed by manu888b's international gaming licensing authority. This Policy should be read together with the manu888b Terms & Conditions, which govern your use of the Platform generally.

References to "you", "Player", or "User" in this Policy mean any individual who accesses the manu888b Platform, whether as a registered account holder or as an anonymous visitor to the website.

2. Personal Data We Collect

manu888b collects personal data in connection with the registration, operation, and maintenance of Player accounts, and in compliance with its regulatory and responsible gaming obligations. The categories of personal data we collect include:

2.1 Identity & Contact Data

• Full legal name as it appears on your government-issued identification;
• Date of birth (used for age verification — minimum age 21);
• Malaysian Identity Card (MyKad) number or passport number;
• Residential address, including postcode and state (e.g., Kuala Lumpur, Selangor, Penang, Johor);
• Email address and contact telephone number.

2.2 Financial & Payment Data

• Deposit and withdrawal transaction records denominated in Malaysian Ringgit (MYR);
• Payment method identifiers (e.g., Touch n Go eWallet account reference, Boost account reference, FPX bank account details);
• Account balance and betting history.

2.3 Technical & Usage Data

• IP address, browser type and version, device type and operating system;
• Login timestamps, session duration, and pages visited on the manu888b Platform;
• Game activity logs including bets placed, games accessed, and outcomes;
• Cookie identifiers and similar tracking data (see Section 6).

2.4 Communications Data

• Records of communications between you and the manu888b support team via live chat or email;
• Responses to voluntary surveys or feedback requests.

2.5 Responsible Gaming Data

• Self-exclusion status, deposit limit settings, and session time preferences set by the Player;
• Internal responsible gaming flags applied by manu888b in line with its Player protection obligations.

3. How manu888b Uses Your Personal Data

manu888b processes personal data only for specified, explicit, and legitimate purposes. The primary purposes for which manu888b uses your data are:

• Account registration and management: Creating and maintaining your manu888b account, verifying your identity and age, and providing access to Platform services;
• Transaction processing: Processing MYR deposits and withdrawals through your chosen payment method (Touch n Go eWallet, Boost, FPX, or other accepted methods);
• Regulatory compliance: Meeting KYC (Know Your Customer), AML (Anti-Money Laundering), and responsible gaming obligations imposed by manu888b's licensing authority;
• Fraud prevention and platform security: Detecting and preventing fraudulent transactions, account takeover attempts, and prohibited conduct as defined in the manu888b Terms & Conditions;
• Responsible gaming monitoring: Identifying Player behaviour that may indicate problem gambling and triggering appropriate interventions as required under manu888b's Responsible Gaming Policy;
• Customer support: Responding to your queries, resolving disputes, and providing technical assistance;
• Platform improvement: Analysing usage patterns and game performance data to improve the manu888b Platform experience;
• Legal and regulatory reporting: Meeting our obligations to relevant authorities, including responding to lawful requests from regulators, law enforcement agencies, and courts.

4. Legal Basis for Processing

manu888b processes personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the manu888b Terms & Conditions, including account management, game provision, and payment processing;
• Legal obligation: Processing required to comply with applicable laws and our licensing conditions, including KYC, AML, responsible gaming, and data retention obligations;
• Legitimate interests: Processing necessary for fraud prevention, Platform security, and service improvement, where such interests are not overridden by your data protection rights;
• Consent: For processing activities where we rely on your explicit consent, such as certain marketing communications. You may withdraw consent at any time by contacting our support team.

5. Data Sharing & Third-Party Disclosure

5.1 manu888b does not sell your personal data to third parties. manu888b may share personal data with third parties in the following limited circumstances:

• Payment processors: Data shared with licensed payment service providers (including Touch n Go eWallet operator TNG Digital Sdn Bhd, Boost, and FPX-connected banks) as necessary to process your MYR transactions;
• KYC and identity verification providers: Data shared with third-party KYC service providers for identity and age verification purposes;
• Game content providers: Anonymised session data shared with game software providers for game performance and RNG audit purposes;
• Regulatory and licensing authorities: Data disclosed to manu888b's international gaming licensing authority as required under our licensing conditions;
• Law enforcement and legal process: Data disclosed in response to lawful subpoenas, court orders, or requests from competent authorities in Malaysia or the licensing jurisdiction.

5.2 All third parties with whom manu888b shares personal data are required to handle that data in accordance with applicable data protection law and manu888b's contractual data processing requirements.

6. Cookies & Tracking Technologies

manu888b uses cookies and similar tracking technologies on the Platform. Cookies are small data files stored on your device that help the Platform function correctly and allow manu888b to analyse usage patterns. The types of cookies used by manu888b include:

• Strictly necessary cookies: Required for the Platform to function. These cannot be disabled. They include session authentication cookies that maintain your manu888b Login state while you are using the Platform;
• Performance and analytics cookies: Used to collect anonymised data about how Players interact with the Platform, allowing manu888b to identify and address performance issues;
• Functionality cookies: Store your Platform preferences (such as language settings and responsible gaming limit configurations) to improve your experience on return visits.

You may control non-essential cookies through your browser settings. Disabling certain cookies may affect the functionality of the manu888b Platform.

7. Data Retention

manu888b retains personal data for as long as necessary to fulfil the purposes described in this Policy, subject to the following minimum retention periods:

• Account and transaction records: Retained for a minimum of 7 years from the date of account closure, in compliance with AML and gaming licensing record-keeping requirements;
• KYC documentation: Retained for a minimum of 5 years following completion of the business relationship, or longer if required by applicable law;
• Support communications: Retained for a minimum of 3 years from the date of the last communication;
• Technical and usage logs: Retained for a maximum of 24 months unless a longer period is required for fraud investigation or regulatory purposes.

Upon expiry of applicable retention periods, manu888b will securely delete or anonymise your personal data in accordance with industry-standard data destruction procedures.

8. Data Security

manu888b implements appropriate technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the manu888b Platform;
• One-way cryptographic hashing of account passwords (passwords are never stored in readable form and cannot be retrieved by manu888b staff);
• Two-factor authentication (2FA) available to all registered manu888b account holders;
• Role-based access controls limiting internal access to personal data to authorised personnel only;
• Regular security assessments and penetration testing of the Platform infrastructure;
• Login anomaly detection that flags and alerts on unusual account access patterns.

Notwithstanding these measures, no electronic transmission or storage system is completely secure. manu888b cannot guarantee absolute security of your data and accepts no liability for security breaches that are beyond our reasonable control.

9. Your Data Protection Rights

Subject to applicable law, you have the following rights in relation to your personal data held by manu888b:

• Right of access: You may request a copy of the personal data manu888b holds about you;
• Right to rectification: You may request correction of inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data where manu888b no longer has a lawful basis for retaining it (subject to mandatory retention obligations under gaming licensing and AML law);
• Right to restrict processing: You may request that manu888b limits the processing of your data in certain circumstances;
• Right to data portability: Where processing is based on your consent or on a contract, you may request a machine-readable copy of data you have provided to manu888b;
• Right to object: You may object to processing of your data based on manu888b's legitimate interests;
• Right to withdraw consent: Where processing is consent-based, you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, contact the manu888b support team via live chat (24/7) or at the email address in the footer of this page. manu888b will respond to all verified data subject requests within the timeframe required by applicable law.

10. Children's Privacy

The manu888b Platform is strictly intended for individuals aged 21 and above. manu888b does not knowingly collect personal data from individuals under the age of 21. If manu888b becomes aware that personal data has been collected from an individual who is underage, that account will be closed immediately, the data will be deleted, and any deposits made will be refunded without interest. If you believe a minor has created a manu888b account, please contact the support team immediately.

11. Cross-Border Data Transfers

As manu888b operates under an international gaming licence, certain personal data may be transferred to and processed in countries outside Malaysia. Where such transfers occur, manu888b takes steps to ensure that an adequate level of data protection is maintained, including through contractual safeguards with data processors in those jurisdictions. By using the manu888b Platform, you acknowledge and consent to the transfer of your data as described in this section.

12. Updates to This Privacy Policy

manu888b may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or licensing requirements. Material changes will be communicated to registered Players via the email address on file or through a prominent notice on the manu888b Platform. The "Last Updated" date at the top of this Policy will be revised accordingly. Continued use of the Platform after the effective date of any update constitutes acceptance of the revised Policy.

13. Contact & Complaints

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or wish to raise a complaint about manu888b's handling of your personal data, please contact our support team via the 24/7 live chat function on the Platform (average response time: 3–5 minutes) or via email at the address listed in plain text in the footer of this page.

If you are not satisfied with manu888b's response to a data protection complaint, you may refer your complaint to the relevant data protection authority in your jurisdiction or to manu888b's licensing authority.